bji200 Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Applicability

bji200 (referred to below as "we", "us", or "the Platform") is a trusted online casino and betting platform in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, disclose, and protect your personal information when you visit our website bji200.lat, create an account, or use any of our services.

By using this Platform, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy is considered part of our Terms and Conditions and both documents should be read together.

2 What Information We Collect

Depending on the nature of your relationship with us, bji200 may collect various types of information. This information is divided into the following categories:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• National ID (NID) or passport number (where required)
• Username and password

2.2 Financial Information

• bKash, Nagad, Rocket, Upay mobile banking account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history and amounts
• Transaction receipt numbers and dates

2.3 Activity-Related Information

• Gaming history, bet amounts, and results
• Details of bonus and promotion usage
• Preferred game categories and providers
• Session duration and frequency

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Information collected through cookies and tracking technologies
• Referral source and site navigation patterns
• Login time, date, and location

2.5 Communication Information

• Records of chat or email conversations with customer support
• Complaints and feedback
• Information provided in surveys or competitions

3 How We Collect Information

bji200 collects your information in the following ways:

• Direct collection: When you create an account, fill out a form, or contact us.
• Automatic collection: Through your activity on our website, via cookies and log files.
• Third parties: From payment processors, identity verification services, and fraud prevention systems.
• Public sources: From publicly available sources of information, where applicable.

4 Purposes for Using Information

bji200 uses the information collected about you for the following legitimate purposes:

4.1 Service Provision and Operation

• Creating, managing, and maintaining your account
• Processing deposits and withdrawals (minimum deposit ৳300, withdrawal ৳800)
• Providing bonuses and promotional offers
• Ensuring gaming services and technical support

4.2 Legal and Regulatory Compliance

• Verifying your age (minimum 21 years)
• Complying with anti-money laundering (AML) regulations
• Implementing responsible gaming policies
• Preventing fraud and cybersecurity risks

4.3 Communication and Support

• Responding to your requests and resolving issues
• Sending important account notifications
• Providing 24/7 support via live chat
• Promotional communications with your consent

4.4 Service Improvement

• Creating a personalised experience based on your preferences
• Improving platform performance and security
• Research for developing new features and services

5 Information Sharing and Disclosure

bji200 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:

5.1 Service Partners

We work with trusted third parties to operate our services, which include:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners
• Identity verification and KYC service providers
• Fraud prevention and cybersecurity firms
• Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe)
• Cloud server and data storage services

These partners are given access only to the information needed to complete their specific tasks and may not use this information for any other purpose.

5.2 Legal Obligations

We may be required to share information with legal authorities in the following cases:

• Complying with a court order or summons
• Assisting in investigations related to money laundering or terrorism financing
• Complying with applicable laws and regulations

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may form part of the transferred assets. In such cases, we will notify you in advance.

6 Cookies and Tracking Technologies

The bji200 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: Collect information about site usage to help improve our services.
• Security cookies: For fraud detection and ensuring security.

You can control cookies by changing your browser settings. However, disabling certain cookies may prevent some features of the site from working properly.

7 Data Storage and Security

bji200 applies industry-standard security measures to protect your information.

7.1 Security Measures

• All data transmissions are secured with SSL (Secure Socket Layer) encryption technology
• Advanced encryption technology is used for storing sensitive information
• Firewall and access control systems to prevent unauthorised access
• Regular security audits to identify vulnerabilities
• Limited access to personal information, restricted to authorised staff only

7.2 Data Retention Period

We retain your information in accordance with the following policy:

• For as long as your account is active and as required to provide our services
• After account closure, for as long as required to meet legal obligations
• Financial transaction records are retained for a specified period in accordance with regulatory requirements
• Once no longer needed, information is securely deleted or anonymised

8 Your Rights

As a bji200 user, you have the following rights regarding your own information:

8.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

8.2 Right to Rectification

You may request that incorrect or incomplete information about you be corrected or updated. Most information can be changed directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal, regulatory, or contractual obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Withdrawal from Marketing Communications

You may unsubscribe from promotional emails or other marketing communications at any time. To do so, update your account settings or contact our support team.

To exercise any of the above rights, contact us at [email protected]. We will try to respond within 30 days of receiving your request.

9 Privacy of Minors

bji200 is intended for adults aged 21 and above only. We do not knowingly collect information from or provide services to minors.

Age is verified at the time of registration. If we become aware that someone under the age of 21 has created an account, we will immediately close that account and delete the collected information.

If you believe a minor is using our platform, please contact us immediately.

10 Responsible Gaming & Information

bji200 is committed to responsible gaming. As part of this commitment, we monitor your gaming activity and use data to identify indicators of potentially problematic behaviour.

By analysing your gaming history and patterns, we:

• Help set deposit and betting limits
• Offer options for temporary breaks or self-exclusion
• Connect you with responsible gaming advice and resources

For more details, visit our Responsible Gaming page.

11 Third-Party Links & Services

Our website may contain links or connections to third-party services (such as payment gateways). These third parties have their own privacy policies that are beyond our control.

We are not responsible for the privacy practices of these third parties. We recommend reading the privacy policies of these services to understand how your information is handled.

12 International Data Transfers

Although bji200 operates with a focus on the Bangladesh market, some data may be stored on international servers due to technical services. In such cases, we ensure that:

• Transferred data is stored under appropriate security measures
• Data protection standards are equivalent to or higher than those described in this policy
• Applicable laws and regulations are complied with

13 Policy Changes & Updates

bji200 may update this privacy policy from time to time. In the event of changes:

• A new version will be published on this page and the "Last Updated" date will be changed
• For significant changes, a notification will be sent to your registered email
• Continued use of the platform after an update will be considered acceptance of the new policy

We recommend that you review this policy regularly.

14 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: Bengali live chat service available 24/7 on our website

We take every complaint seriously and try to respond as quickly as possible.